Dental insurance billing

Dental billing help for insurance claims, denials and aging A/R

We manage the insurance side of your revenue cycle. Claims go out clean, denials get worked instead of written off, and the old balances on your aging report get resolved instead of piling up.

Talk to us Call 866-571-2463

Sound familiar?

When insurance billing falls behind

  • Denied claims sit in a pile because nobody has time to find out why they were denied.
  • The aging report gets longer every month, and the oldest claims are the hardest to chase.
  • Your front desk works billing in the gaps between check-ins and phone calls.
  • One payer keeps rejecting the same kind of claim, and nobody knows what it wants.

What we do

Insurance-side revenue cycle work, start to finish

  • Claims submission and follow-up

    Insurance claims go out clean and are tracked until they're paid, with a set process for chasing anything that stalls.

  • Denial management

    Denied claims are investigated, corrected and resubmitted or appealed, instead of quietly written off.

  • Payer follow-up

    We follow up with insurance companies on claims that are stuck, underpaid or missing, and write down what each payer told us.

  • Aging A/R cleanup

    We work through backlogged insurance accounts receivable (A/R) step by step, so old claims stop disappearing from view.

  • Clearinghouse setup

    We set up and manage the clearinghouse connection your claims travel through, so the plumbing behind your billing works.

  • Clear notes on every account

    Every account we touch has notes your team can read, so you can see what happened and what's next.

Insurance-side only

We work with payers, never with your patients' balances

This is insurance-side work only. We don't call, text, email or send letters to your patients about balances they owe, and we don't do patient debt collection of any kind. That stays with your practice or a licensed collections partner.

Keeping the line here is deliberate. Collecting patient balances is a separately licensed activity, and it's also a relationship your front desk usually wants to own. Our job is the payers: getting claims paid correctly and on time.

How it works with your systems

We work inside your practice software and clearinghouse

  1. Your practice stays the billing provider

    Claims go out under your practice's own provider and tax ID numbers, through the connection between your practice software and your clearinghouse that you likely already use.

  2. You grant access, and you control it

    You give our billing team user access to your practice software and your clearinghouse portal. We don't need to be enrolled with payers ourselves.

  3. Paperwork stays in your name

    Some payers need forms, such as electronic remittance or payment enrollment, that your practice signs. We help you prepare them and track them through.

Why billing and IT together

Some claim problems are really system problems

Most billing companies can't see the systems your claims run through. If a clearinghouse connection drops or a practice software setting causes rejections, they can only tell you something is wrong. Because the same team can also run your IT, we can find the cause and fix it, whether it sits in the claim or in the system.

And when billing patterns point to front-desk or scheduling issues, our practice growth work can pick them up. That way the same problem doesn't keep creating new denials.

Talk to us

Let's look at your aging report together.

Every practice's billing is different, so we start with a conversation and a look at where your claims are getting stuck.

Send us a note