For dental & orthodontic practices

The billing, growth and technology behind your practice. One partner.

Claim denials, a front desk under water, a system that stalls mid-appointment, a growth plan that never gets off the ground. Vantyx Solutions takes these on together: insurance billing, practice-growth coaching, and the managed IT that keeps it all running.

Start a conversation See what we do
  • Practices with 5–40 workstations
  • Fluent in your practice management system
  • Built around HIPAA Security Rule requirements

What we fix

We start with what's slowing your practice down.

Not a service menu. Most conversations begin with one of these. From there, we bring in whichever part of Vantyx actually fixes it.

Claims that stall or get denied

Denials pile up, old claims age out, and money you've already earned sits on a spreadsheet nobody has time to work.

Billing & revenue cycle

A front desk under water

Phones, check-in, scheduling and insurance questions all land on the same few people, and the schedule shows it.

Practice growth

Systems that fail mid-appointment

When your practice management system or imaging goes down, the whole day backs up behind it.

Managed IT & security

A growth plan that never starts

The clinical work leaves no time to step back and fix how the business runs. So the plan stays a plan.

Practice growth

How we work

Understand first. Then recommend. Then run it as one team.

Every practice is different, so we don't start with a package. We start with a real conversation and a hands-on look at how your practice runs.

  1. Understand the practice

    A real conversation about what's slowing you down, whether that's billing, staffing, technology or growth, before anything is proposed.

  2. Assess, then recommend

    We look at your systems and workflow directly, on your practice management platform, before we recommend a fix.

  3. Run it as one team

    Billing, growth coaching and technology, delivered by one accountable partner instead of three vendors pointing at each other.

One relationship

Your billing, your growth plan and your technology, run by people who can see all three.

A billing company can't see why claims stall when the system is slow. An IT provider doesn't know your collections goals. We work both sides, so problems get solved where they actually start.

  • One call, not threeOne team that coordinates billing, growth and IT for you.
  • Dental-specificBuilt around how a dental or orthodontic office actually runs.
  • Built for protected health informationEvery recommendation is designed to hold up under a HIPAA Security Rule risk analysis.

What we do

Growth and billing up front. A managed-IT backbone underneath.

You can't fix claim denials or grow case acceptance on systems that are slow or unreliable. So the same relationship that improves your billing and growth also keeps the technology under it running.

Revenue

Billing & revenue cycle

We manage the insurance side of your revenue cycle from start to finish. Claims move, denials get worked, and aging accounts receivable (AR) gets cleaned up instead of piling up.

  • Claims submission & follow-up

    Insurance claims go out clean and get tracked until they're paid, with a set process for chasing anything that stalls.

  • Denial management

    Denied claims are investigated, corrected and resubmitted instead of written off.

  • Aging AR cleanup

    We work through backlogged insurance receivables step by step, so old claims stop quietly disappearing.

  • Clearinghouse setup

    We set up and manage the clearinghouse connection your claims travel through, so the plumbing behind your billing works.

This is insurance-side work: claims, denials and payer follow-up. We don't contact your patients about past-due balances. That stays with your practice or a licensed collections partner.

Growth

Practice growth coaching

Ongoing, practical coaching on the business side of the practice: the part most clinical teams never get time to step back and fix.

  • Operational assessment

    A direct look at how your practice runs day to day: scheduling, front-desk workflow, and where time and revenue slip away.

  • Front-desk & scheduling workflow

    We work with your team to tighten the scheduling and check-in process that decides whether your chairs stay full.

  • Case-acceptance coaching

    Ongoing coaching for the conversations that turn a treatment plan into an accepted, scheduled case.

  • Part of the relationship

    Not a one-time audit. We stay engaged with your growth goals the same way we stay engaged with your network and your claims.

The backbone

Managed IT & security

A Microsoft 365-first technology stack, actively monitored and managed. Not a list of tools we hand you and walk away from.

  • Built on Microsoft 365

    Most practices already pay for Microsoft 365. We build on what you have instead of adding tools that don't talk to each other.

  • Monitoring, patching & help desk

    Workstations and servers are monitored, kept up to date and protected as an ongoing service, with a help desk your team can call.

  • Email security & sign-in protection

    Protection against phishing and fake-invoice email scams, plus multi-factor sign-in (a second check beyond the password) for your team.

  • Backup & recovery for your PMS

    Your practice management system is the one application that can't go down. It's backed up and recoverable, and the plan is tested, not assumed.

Our security stack is built specifically around HIPAA Security Rule requirements for dental practices, not borrowed from a generic small-business IT playbook.

The backbone

Hardware, network & phones

Sourced and supported by the same team that manages everything running on them.

  • Workstations & servers

    Buying, setup and planned replacement for the computers and servers your practice runs on, on-site or in the cloud, whichever your practice software needs.

  • Network & Wi-Fi

    Firewalls, switches and Wi-Fi set up for a healthcare office, where patient information moves across every connection.

  • Phone systems

    The phone service and the handsets your front desk depends on all day.

  • One team for the device and the software

    When something breaks, there's no debate over whether it's a hardware or a software problem. It's ours either way.

The backbone

We're your biomed for imaging acquisition

Most IT providers won't touch anything clinical and send you to a separate biomed vendor for imaging. We don't. The sensors and the software that capture the image are fully in scope, supported like any other system in your practice. One relationship instead of two.

In scope: we handle it

  • Intraoral sensors, cameras, and other collectors
  • Imaging acquisition software: install, configuration, updates
  • Connectivity, drivers, and troubleshooting for collectors
  • Security patching and backup of the imaging workstation and software

Referred to your equipment vendor

  • The radiation-emitting assembly itself: X-ray tube heads, panoramic units, cephalometric units, CBCT machines
  • Diagnostic accuracy, clinical calibration, or performance of imaging equipment
  • Radiation safety compliance and physical equipment repair

Simply put: the tube heads and panoramic units stay with your equipment vendor. We handle everything that plugs into a computer.

Talk to us

Let's talk about what's slowing your practice down.

We'll set up a time to look at your systems, your billing and your growth goals together. Call, email, or send a note and we'll get back to you.

Who you'll work with

  • Jim Marks

    Managing Partner

  • Brandon Ackley

    Managing Partner

  • Phil Mazeski

    Sales Lead

Send us a note

Tell us a little about your practice. Fields marked optional can be left blank.

For example: claim denials, front-desk workload, a slow system, or growth goals.

Please don't include patient information. No patient names, dates of birth, chart details or insurance ID numbers. Just tell us about your practice and what you need.

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